Privacy Policy

Privacy Policy

We respect your right to privacy and are committed to protecting the personal information we collect from you through our website (the "Site") or any other services offered by Century Casino Calgary, including its subsidiary companies and related entities ("Century", "we" or "us"). This Privacy Policy explains how we collect, use, share, retain and protect your personal data.

Collection of Personal Information

We may ask for and collect various types of information from you when you visit our Site, create an account, participate in promotions or otherwise engage with us. The categories of data collected may include:

• Contact details: name, email address, telephone number
• Account login credentials (username/password)
• Demographic information: age range, location, language preference
• Preferences and interests related to gaming or leisure activities

Use of Personal Information

We collect your personal information for the following purposes:

1. To create an account on our Site and enable you to access various services.
2. To respond to inquiries, provide support and improve customer service.
3. For marketing, promotional and advertising activities (e.g., email newsletters or in-app notifications), including sending relevant offers or communications about Century's products, events, or services that may be of interest to you based on your profile or preferences.

Sharing Personal Information

We share personal data with the following parties:

1. Service providers: companies assisting us with Site maintenance, improvement, and management (e.g., analytics tools).
2. Regulatory bodies: if required by applicable laws or regulations in jurisdictions where we operate.
3. Marketing partners: third-party entities involved in promotional activities on our behalf.

Retention of Personal Information

We keep your personal data only for as long as necessary to fulfill the purpose(s) for which it was collected, taking into account legitimate business needs and regulatory requirements.

Data Protection Practices

To protect your privacy, we have implemented security measures such as:

• Secure server infrastructure (HTTPS)
• Regular software updates
• Data encryption (as appropriate)
• Access controls for personnel with access to sensitive data

We also maintain the following practices:

1. User Consent: You are free to withdraw your consent or update your information by contacting us through our designated channels.
2. Transparency: We provide clear and specific information on how we collect, use, share and retain personal data.
3. Accountability: We ensure that all third-party entities with whom we share your data adhere to similar principles of privacy protection.

Contact

If you have any questions or concerns regarding this Privacy Policy, please do not hesitate to contact us through our customer support channels available on the Site.